fbpx Right and responsibility | VIP Spa Zone

1. General provisions.

1.1. These rules for the purchase and sale of goods (hereinafter referred to as the Rules) are a legal document binding on the Parties, which establishes the rights, obligations and responsibilities of the Buyer and Seller to the Buyer when purchasing goods by e-mail. in the shop.

1.2. The seller reserves the right to modify, amend or supplement the rules at any time, taking into account the legal requirements. The buyer is informed by e-mail. shop website. Buyer purchasing e-mail The Shop Rules are applicable at the time of placing the order.

1.3. Buy e-mail the shop has the right:

1.3.1. active natural persons, i.e. persons who have reached the age of majority, whose capacity is not restricted by law;

1.3.2. minors aged between 14 and 18, only with the consent of parents or carers, except when they are self-disposing of their income;

1.3.3. legal entities;

1.3.4. Authorized representatives of all the above mentioned persons.

1.4. The seller, also approving the rules, also guarantees that, in accordance with Rule 1.3. , the Buyer has the right to purchase goods by e-mail. in the shop.

1.5. The agreement between the Buyer and the Seller shall be deemed to be concluded from the moment when the Buyer's e- After having created the shopping cart in the shop, having indicated the delivery address, choosing a payment method and familiar with Seller's rules, click on the button "Confirm order" (see item 5 "Ordering of goods, prices, payment order, terms").

1.6. Each contract concluded between the Buyer and the Seller is protected by e-mail. in the shop.

2. Protection of personal data.

2.1. Order goods by e-mail Shop Buyer can:

2.1.1. by registering with this email in the shop - by entering the data requested in the registration;

2.1.2. without registering this email. in the shop.

2.2. Buyer ordering goods 2.1. In the ways provided by the Rules, in the information fields provided by the Seller, must indicate the Customer's personal data necessary for the proper execution of the order of the goods: name, surname, delivery address, telephone number and e-mail. email address

2.3. By confirming these Rules, the Buyer agrees that 2.2. The Customer's personal data provided in the item is processed for the sale of goods and services by e-mail. shop, salesperson analysis and direct marketing.

2.4. By agreeing that the Customer's personal data is processed by the seller of the goods and services of the Seller's e- For the purpose of the shop, the Buyer also agrees that the e- Emails and phone numbers will be sent informational messages necessary for ordering goods.

2.5. Buyer, by registering by e-mail. shop and ordering goods, undertakes to protect and not disclose any login details.


3. Buyer's rights and obligations.

3.1. Buyer has the right to purchase goods by e-mail. in the shop of these Rules and in other this e-mail. in the order of the information in the shop information.

3.2. The buyer has the right to cancel the purchase contract with e-mail. at the latest 14 (fourteen) business days after the date of delivery of the item, with the exception of cases where the contract can not be waived in accordance with the laws of the Republic of Lithuania (for example, when the contract is concluded for the sale of hygienic goods - bedding articles - see information on the website of the Consumer Center Center at http://www.vartotojucentras.lt/istatymas.php?id=1038, "Peculiarities of the return and exchange of non-food items", paragraph 18 .)

3.3. Rule 3.2. The Buyer can only use the stipulated right in the event that the product has not been damaged or substantially changed its appearance and has not been used.

3.4. The buyer undertakes to accept the ordered goods and pay the agreed price for them.

3.5. If the data provided in the Customer's registration form changes, the Buyer must immediately update them.

3.6. The Buyer undertakes not to transfer to third parties their login data. If the Buyer loses his login information, he must immediately inform the Dealer of the means of communication specified in the "Contacts" section.

3.7. Buyer using e-mail The store agrees with these Buy-Selling Rules and undertakes to comply with them and do not violate the legal acts of the Republic of Lithuania.


4. Seller's rights and obligations.

4.1. The Seller undertakes to provide all conditions for the Buyer to properly use the e-mail. shop services.

4.2. If the Buyer attempts to harm the Seller's email. the stability and security of the shop or breach of its obligations, the Seller has the right to immediately and without notice to restrict or suspend the Buyer's access to the e-mail. in the shop or, in exceptional cases, cancel the Customer's registration.

4.3. The Seller undertakes to respect the Buyer's privacy right to the Personal Information provided by the Buyer, specified by e-mail. shop registration form.

4.4. The Seller undertakes to deliver the goods ordered by the Buyer to the address indicated by the Buyer.


5. Order of goods, prices, billing, terms.

5.1. El. Buyer can buy 24 hours a day, 7 days a week.

5.2. The Agreement shall come into force from the moment when the Buyer clicks the "Confirm the order" button, and upon receipt of the order the Seller confirms it - sends the confirmation letter to the e-mail indicated by the Buyer. by mail

5.3. Price list for email In the shop and in the order form it is indicated in EUR, including VAT.

5.4. The buyer accounts for the goods in one of the following ways:

5.4.1. email billing Banking is a prepayment using the e-mail used by the Buyer. banking system. Buyer must sign e-mail to use this form of payment. a banking agreement with one of the following banks: SEB banka; AB Swedbank; DNB Nord Bank; Danske Bank; Nordea Bank; bank "Snoras". The Buyer transfers money to the e-mail. store billing account. The responsibility for data security in this case lies with the relevant bank, since all monetary operations are carried out by the bank's e-mail. banking system.

5.4.2. Settlement by bank transfer is a preliminary settlement, when the Buyer, after having printed the order and going to the nearest branch of the bank, transfers money to the e-mail. store bank account.

5.5 The Buyer undertakes to pay the goods within the time agreed with the seller. Only upon receipt of payment for goods the parcel of goods is started to be formed and the delivery term of the goods starts to run.


6. Delivery of goods.

6.1. When choosing a delivery service, the buyer undertakes to indicate the exact place of delivery of the goods.

6.2. The buyer undertakes to accept the goods himself. In the event that the Buyer can not accept the goods himself, and the goods are delivered to the specified address, the Buyer has no right to express Seller's claims regarding the delivery of the goods to the unfit entity.

6.3. The goods are delivered by the Seller or the Seller's authorized representative (courier).

6.4. The seller delivers the goods to the Buyer in accordance with the terms specified in the product descriptions. These terms are preliminary and also do not apply in cases where the Seller's warehouse does not have the required goods and the Buyer is informed about the lack of ordered goods. In addition, the Buyer agrees that, in exceptional cases, the presentation of the goods may delay due to unforeseen circumstances beyond Seller's control. In such a case, the Seller undertakes to contact the Buyer immediately and to agree on the conditions for the presentation of the goods.

6.5. In all cases, the Seller is released from liability for violation of the terms of delivery of goods if the goods are not presented to the Buyer or are not delivered in due time due to the fault of the Buyer or due to circumstances beyond the Seller's control.

6.6. The Buyer must, in all cases, immediately inform the Seller if the consignment is presented in a molded or otherwise damaged package, if the consignment contains unpackaged goods or inappropriate quantity, partly completed goods.

6.7. In any case, the buyer must, at the time of delivery, notice the packaging irregularities, must indicate the remarks in the courier's delivery document or write a separate act for these violations. This Buyer must do with the courier. In the absence of such action, the Seller is released from liability to the Buyer for violations of the goods related to packaging violations not specified by the Buyer in the courier delivery document.


7. Quality of goods, guarantees.

7.1. Every email the item in the shop is collectively referred to in the product description of each item.

7.2. The seller is not responsible for the fact that the The goods in the shop may not match the size, shape and color of the goods in their color, shape or other parameters due to the characteristics of the monitor used by the Buyer.

7.3. The seller places a certain quality guarantee for certain types of goods, for which the specific term and other conditions are specified in the descriptions of such goods.

7.4. The seller does not provide a quality guarantee for certain types of goods, provided the relevant legislation provides for a guarantee.


8. Return and replacement of goods.

8.1. Disadvantages of the goods sold are being disposed of, goods of a non-conforming nature are replaced and returned in accordance with the Minister of Economy of the Republic of Lithuania in 2001. June 29 Order No 217 "Regarding the Approval of Rules for the Repayment and Amendment of Items" approved by the Rules for the Repayment and Amendment of Items, except for cases where the contract can not be waived under the laws of the Republic of Lithuania (when the contract is concluded for the sale of hygienic goods - bedding articles); see information on the website of the Consumer Center on the website http : //www.vartotojucentras.lt/istatymas.php? id = 1038, "Peculiarities of the return and exchange of non-food items", p. 18). Money for returned goods in all cases is transferred only to the payer's bank account.

8.2. In order to return the item (s) in accordance with Clause 8.1 of the Rules. The Buyer can do this within 14 (fourteen) business days from the day the goods are delivered to the Buyer, informing the Seller of the means of communication specified in the contact section, indicating the name of the returned goods, the order number and the reasons for the return.

8.3. The following conditions must be met when returning goods to the buyer:

8.3.1. the return item must be in the original, orderly packaging;

8.3.2. the product must be in good condition with the Buyer;

8.3.3. the product must not be used, it has not lost its appearance (labels not damaged, unpeeled membranes, etc.) (this item does not apply in the case of returning a defective product);

8.3.4. the returned goods must be of the same type as the Buyer has received;

8.3.5. a return document must be provided for the return of the goods.

8.4. The Seller has the right not to accept Goods returned by the Buyer if the Buyer does not comply with Clause 8.3. the procedure for the return of goods laid down in Article.

8.5. Returning the received product and / or defective product, the Seller undertakes to withdraw such goods and replace them with similar eligible goods.

8.6. In the event that the Seller does not have suitable goods for the replacement, the Buyer will be refunded the amount paid, excluding the price for delivery.


9. Responsibilities of buyer and seller.

9.1. The Buyer is solely responsible for the accuracy of the personal data provided by the Buyer. If the Buyer fails to provide accurate personal data in the registration form, the Seller is not liable for the consequences arising therefrom and acquires the right to demand direct damages from the Buyer.

9.2. The buyer is responsible for the actions taken using this email. shop

9.3 By registering the Buyer is responsible for transferring your login data to third parties. If the email The services provided by the shop are used by a third party who has joined the e- Shops using Buyer login data, the Seller considers this person as a Buyer.

9.4. The seller is exempted from any liability in cases where the loss arises from the fact that the Buyer, despite the Seller's recommendations and the obligations of the Buyer, did not understand these Rules, although such a possibility was granted to him.

9.5 If Seller's email The store has links to other companies, institutions, organizations or individuals. the Seller is not responsible for the information or activities contained therein, they do not oversee, control, and do not represent these companies and individuals.

9.6. In case of damage, the damaged Party shall indemnify the other Party for direct losses.


10. Marketing and information.

10.1. The seller can initiate e-mail at his own discretion. shop for various promotions.

10.2 The seller has the right to change the terms of the shares unilaterally, without any notice, and cancel them. Any change or withdrawal of the terms and conditions of the shares is only valid, i.e. from the moment of their execution.

10.3 The Seller sends all notices by means of the means indicated in the Customer's registration form.

10.4 The buyer sends all messages and questions to Seller's e-mail. Phones in the "Contacts" section of the shop and by e-mail. mail addresses.

10.5 The Seller is not responsible if the Buyer does not receive sent information or confirmation messages regarding the Internet connection, the network of suppliers of e-mail services.


11. Final provisions.

11.1 These Rules for the purchase and sale of goods are concluded in accordance with the laws and legal acts of the Republic of Lithuania.

11.2. All disputes arising from the execution of these Rules shall be resolved by negotiation. Failing to reach an agreement, disputes shall be resolved in accordance with the procedure established by laws of the Republic of Lithuania.